FRS 2.0

The Facilities Reservation System 2.0 (FRS 2.0) is a fully integrated solution for the management of conference/meeting rooms and studio and performing arts facilities. FRS 2.0 is an online tool designed to streamline the facility reservation processes for both facility users and administrators.

This system is capable of managing a range of requests, whether they be for a single room or for enterprise-wide multiple roomed buildings. Both administrators and requestors will benefit from the time-efficiency of our product. Administrators can manage their facilities and related supports such as equipment availability for each room, its cost, and any other details.

This system eliminates all the paper work and cumbersome bookkeeping that goes with managing room reservations. For a requestor, requesting a room is as easy as selecting a room, searching for its available time slot, and completing the online reservation form. The ultimate decision on who gets the room is the administrator's responsibility.

All communications between facility administrators and requestors are kept as records for tracing purposes. It is also designed to help organizations maximize utilization of their facilities and other resources and will improve their ability to communicate with the users through e-mail. The FRS 2.0 can be customized and can be easily integrated with existing enterprise systems.

Features and Benefits

Eliminates Scheduling Conflicts

FRS 2.0 does not allow double-bookings and provides automatic conflict resolution.
Quickly displays facility use and availability with colorful, graphic views in daily and weekly formats.
Finds available time slots with a powerful search tool and filter.

Intuitive and Easy-to-Use

The intuitive and E-Commerce style web interface eliminates any need to train users.
Users simply click and type on the graphical calendar to reserve rooms.
Features simple navigation tools on the graphical calendar to select rooms, dates and time-slots.
On-line calendarsdisplay instant space availability.

Eliminates Hassle and Saves Time

Users can create any kind of recurring schedule in seconds.
Eliminates phone calls and paper methods by using FRS 2.0 for online requests and/or self-service reservations.
Reduces the time required to schedule reservations and manage the facilities, enabling staff to focus on customer service.
Its powerful tools efficiently manage all kinds of reservation requests.

Improves Communication

Staff and relevant parties will receive automated change notifications, a confirmation number, and a reservation status via e-mail.
The online calendar provides real-time access to the latest information.
A detailed reservation record log tracks every change made to the reservation.
Powerful tools efficiently manage all kinds of reservation requests.
Supports multiple facility managers.
Provides various reminder mechanisms for the facility manager.

Flexible, Adaptable and Highly Customizable

Configures the system to model your business practices (multiple rate policies, multiple charge method policies, multiple payment types, multiple rooms as a single unit in need-based use cases, et al).
Manages multiple facilities, each with unique characteristics and service offerings.
User-defined fields can be customized to capture all types of additional information.

Improves Customer Service

Enables schedulers to respond immediately to user inquiries on availability on the calendar viewers.
Users can print or email detailed confirmations to customers.
FRS provides online, interactive access via the Web or Intranet 24/7.
Provides pictures and diagrams of buildings, rooms and resources via the Web.

Manages Billing and Accounts Receivable

Create any number of pricing plans to manage different customer types (private, non-profit, government, et al).
Supports a variety of pricing methods.
Automatically calculates service charges, etc.
Generates invoices and tracks associated deposits, payments, and adjustments.
Produces customer Statements and an Aging Report to manage receivables.
Generates custom exports of billing transactions and exports the records to MS Excel.

Excellent Overall Value

Rapid deployment keeps implementation costs to a minimum (it only takes minutes to create and configure a room).
Requires no support from your IT department.
Backed by our world-class technical support and professional services teams.
Easy 24/7 web access to the FRS 2.0 system anytime.

No Cost to Higher Education Institutions

If you are a for profit orzanization or private corporation, please visit CONTACT US page for special pricing.

Comparison Item	Cost with FRS 2.0	Cost with Traditional Software
Computer servers	$0	From $3500 to several ten of thousands
Software	$0	From several thousands to several ten thousands
Daily software backups	$0	3-5 hours per week for IT staff time
Software upgrades	$0	20% of initial cost plus installation time
Hours of installation	Completed by C3Tech	From 5-6 hours to days
Server maintenance	$0	On-going repair expenses, operating system patch updates
Unexpected expense	$0	Possible
Continuous server monitoring	$0	Monitoring software and IT staff time
Hardware support	$0	On-going expenses
Systems integration	$0	May confront OS and patch support issues
Network security	Managed by C3Tech	Requires site network configuration
IT staff	N/A	Requires system administrator, database administrator, network administrator, and application development engineer
Technology	Web 2.0 technology	Client-Server model requires client software installed in each user computer
Product training date	0 day	Requires user training from hours to days
User friendly	Easy-to-use	More complex